Regional Mobile Telecommunications Market Leader

Mobile Telecommunications Market

Project Description

The firm's Customer Relations Department needed help to assess and select then on-board the best skills for their expanding teams across their market. Profiliant implemented the Customer Service Profile assessment for 300+ customer service representatives, including training people from the HR unit with results interpretation for pre-employment screening, selection and coaching purposes.
  • Date
  • Client
    Telecommunications Market Leader
  • Duration
    4 Months
  • Place
  • Category
  • Share